At www.phtaya, your privacy matters. This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a player based in the Philippines.
Here's a quick overview of how www.phtaya handles your data. The full legal text follows below.
www.phtaya uses industry-standard SSL encryption and secure server infrastructure to protect your personal and financial data at every step — from registration through to withdrawal.
We process your personal data in accordance with Republic Act No. 10173, the Data Privacy Act of 2012, and the regulations issued by the National Privacy Commission (NPC) of the Philippines.
www.phtaya does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate and improve the platform and to comply with legal obligations.
Under Philippine law, you have the right to access, correct, and request deletion of your personal data. You may also object to certain types of processing. Contact our support team to exercise any of these rights.
www.phtaya uses cookies and similar technologies to improve your experience, remember your preferences, and analyse platform usage. You can manage cookie preferences through your browser settings at any time.
If you have opted in to receive promotional communications from www.phtaya, you can unsubscribe at any time by contacting our support team or using the unsubscribe option in any marketing email you receive from us.
Your data is important to us. This Privacy Policy ("Policy") describes how www.phtaya ("we", "us", "the Platform") collects, uses, stores, and protects the personal information of users ("you", "Player") who access or use the www.phtaya platform. By registering an account or using our services, you acknowledge that you have read and understood this Policy.
1.1 www.phtaya is committed to protecting the privacy and personal data of all players who use our platform. We understand that Filipino players entrust us with sensitive personal and financial information, and we take that responsibility seriously.
1.2 This Policy applies to all personal data collected through the www.phtaya website, mobile interface, customer support channels, and any other service operated under the www.phtaya brand.
1.3 This Policy should be read alongside our Terms & Conditions, which govern your use of the platform. In the event of any conflict between this Policy and the Terms & Conditions on matters of data privacy, this Policy shall prevail.
2.1 For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, www.phtaya acts as the personal information controller in respect of the personal data it collects from players.
2.2 As personal information controller, www.phtaya is responsible for determining the purposes and means of processing your personal data, and for ensuring that such processing is carried out in accordance with applicable Philippine data privacy law.
2.3 If you have any questions or concerns about how www.phtaya processes your personal data, you may contact our Data Protection Officer (DPO) via the contact details provided in Section 14 of this Policy.
3.1 www.phtaya collects the following categories of personal data from players:
| Category | Examples |
|---|---|
| Identity Data | Full legal name, date of birth, gender, government-issued ID number (e.g., PhilSys, SSS, passport) |
| Contact Data | Email address, Philippine mobile number, residential address (city, province) |
| Financial Data | GCash account name, PayMaya account details, BDO/BPI/Metrobank account reference, transaction history |
| Account Data | Username, account ID, login history, session timestamps, account preferences |
| Gaming Data | Game history, bet amounts, win/loss records, bonus usage, wagering activity |
| Technical Data | IP address, device type, browser type and version, operating system, referring URL |
| Communications Data | Live chat transcripts, support ticket content, email correspondence with www.phtaya |
| KYC Documents | Copies of government-issued ID, proof of address documents, selfie verification images |
3.2 We do not intentionally collect sensitive personal information beyond what is required for identity verification and regulatory compliance. Where sensitive information is collected (e.g., government ID numbers), it is processed solely for KYC and anti-money laundering (AML) compliance purposes.
4.1 www.phtaya collects personal data through the following means:
4.2 www.phtaya will always inform you at the point of collection what data is being collected and for what purpose, where required by applicable law.
5.1 www.phtaya uses your personal data for the following purposes:
5.2 www.phtaya will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
6.1 www.phtaya processes your personal data on the following legal bases under the Data Privacy Act of 2012:
6.2 Where we rely on consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
7.1 www.phtaya does not sell, rent, or trade your personal data to third parties for their own commercial purposes.
7.2 We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:
7.3 All third parties with whom www.phtaya shares personal data are required to handle that data in accordance with applicable Philippine data privacy law and are prohibited from using it for any purpose other than the specific purpose for which it was shared.
7.4 www.phtaya may disclose your personal data if required to do so by law, court order, or at the request of a competent Philippine regulatory authority, including PAGCOR and the Anti-Money Laundering Council (AMLC).
8.1 www.phtaya uses cookies and similar tracking technologies (such as web beacons and pixel tags) to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.
8.2 We use the following types of cookies:
8.3 You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the www.phtaya platform.
Most modern browsers allow you to view, manage, and delete cookies through the browser's settings or preferences menu. Refer to your browser's help documentation for specific instructions.
9.1 www.phtaya retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
9.2 In general, www.phtaya applies the following retention periods:
9.3 When personal data is no longer required, www.phtaya will securely delete or anonymise it in accordance with our internal data retention and disposal procedures.
10.1 www.phtaya implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:
10.2 While www.phtaya takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, www.phtaya will notify you and the National Privacy Commission (NPC) in accordance with applicable Philippine law.
10.3 You are responsible for maintaining the security of your www.phtaya login credentials. Do not share your password with anyone, and contact our support team immediately if you suspect unauthorised access to your account.
11.1 Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by www.phtaya:
11.2 To exercise any of the above rights, please contact our Data Protection Officer via the details in Section 14. We will respond to your request within the timeframe required by applicable Philippine law.
11.3 Please note that some rights are subject to limitations. For example, we may be unable to delete certain data that we are legally required to retain for AML or gaming regulatory compliance purposes.
12.1 www.phtaya is strictly an adult platform. In accordance with Philippine gaming regulations, our services are available only to individuals aged 21 years and above.
Age Restriction: www.phtaya does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from an underage individual, we will immediately close the associated account and delete the data, subject to any legal retention obligations.
12.2 If you believe that a minor has registered an account on www.phtaya, please contact our support team immediately so that we can investigate and take appropriate action.
13.1 www.phtaya reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will update the "Last Updated" date at the top of this page.
13.2 We encourage you to review this Policy periodically to stay informed about how www.phtaya protects your personal data. Your continued use of the platform following the publication of any amendments constitutes your acknowledgement of the updated Policy.
13.3 For significant changes that materially affect how we process your personal data, we will endeavour to provide you with advance notice via email or an in-platform notification.
14.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by www.phtaya, please contact our Data Protection Officer through the following channels:
14.2 If you are not satisfied with our response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
14.3 Our support team is available around the clock and is equipped to handle data privacy queries from Filipino players, including matters relating to GCash and PayMaya payment data, KYC document handling, and account data access requests.
Your data is protected. Your privacy is respected. Now enjoy the full www.phtaya experience — live casino, slots, Teen Patti, Bingo, and more. GCash deposits from ₱100. 21+ only. Play responsibly.